Customer Reviews
Industrial Black Metal 1 Light Open Cage Pendant Lighting for Kitchen
Code:# HL1097963
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Listing price:
USD$132.52
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Q: About Wattage selection.Hello, there! I really love this beautiful chandelier, but how am I supposed to know if it could appropriately fit my living room?
A: Hi, dear customer. Thanks for your inquiry. Please kindly refer to the specification chart under the product details, you will find the information about space fit. Then please compare the detailed numbers with your living room.
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Q: How to assemble the chandelier?Hi, I bought a chandelier from your website 2 days ago. Since I need to put the whole light together all by myself, I wanna know if it’s difficult and time consuming?
A: Hello, dear customer. Thanks for your inquiry. Don’t worry about the assembling. Instruction drawings and accessories would be right in the box. About the difficult level and time needed, it depends on the chandelier you bought. But don’t worry, do as the instructions, and it would turn out to be right.
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Q: Does bulbs include?Hello, dear, I really wanna buy this chandelier. Pls let me know if bulbs are included, or I need to buy them separately?
A: Hello, dear customer. Thanks for your inquiry. In normal conditions, bulbs are not included in the items. Then you could choose the right bulbs according to your space. If the bulbs are included, it would be listed on the product page. Any other problems, please let us know.
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Q: About usage.Can this light fixture used outdoor?
A: Hi, dear customer. Thanks for your inquiry. This light fixture is only UL listed for indoor locations.
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Q: About shipping time.Hello, there. I would like to know where will you send the goods from and when could I get it?
A: Hi, dear. We send the goods directly from our own factory, which is in Guangdong province, China. Usually if the item is in stock, it would take 6-8 shipping days to your local place. If not, the processing time is lined in the specification charts. Any problems, please kindly let us know.
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Q: About the package.Hello, there. How is the package of the crystal chandelier. This pure crystal lighting is really amazing, dose it safe to ship in a so long distance?
A: Hello, dear customer. Thanks for your inquiry. Contoured foam and carton could withstand high pressure are used to protect the goods by our factory. Our package offers complete protection on all sides to guarantee the items could arrive in perfect condition to your hands. Hope you enjoying shopping here!
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Q: About freight.How much is the cost for shipping and handling to USA?
A: Hello, thank you for your inquiry. The shipping cost is automatically calculated by the system based on the shipping distance and packaging size of the items. The items might be free shipping,if not you can see the exact cost after you put this item into your shopping cart.
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Q: About shipping area.Does this light ship to Canada?
A: Hello, thank you for your inquiry. You are qualified for a full refund if your item was damaged or lost during shipping. When making a request for your refund, it is necessary for you to provide Customer Service with photographs which can clearly show the problem of the item as soon as possible.
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Q: About replacement.I broke the lamp during installation, is it possible to get a replacement?
A: Hello, we are sorry to tell you that you are not qualify for a replacement as you take the item back as defective.
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Q: About wrong sent.When I receive a wrong sent, what can I do?
A: If you received an incorrect item, you can exchange it for the correct item or receive a full refund. To begin the process, you can contact Customer Service.
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Q: About ordering lights with different processing times.Hi, I ordered 3 lights from your web, but it owns different processing times. So will I get the items separately or in a whole package?
A: Hi, dear customer. Thanks for your inquiry. Orders containing different items are supposed to be delivered as a whole set, which means the total processing time or tailoring time will be the longest one, but expedited shipping will be the only delivery method to ensure you can get your orders ASAP.
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Q: How to pay the items I bought?I only have the paypal account, is that enough to pay for my order?
A: We mainly offer the PayPal payment for you. You can buy items through the PayPal Account, as well as the Credit Card(Visa/MasterCard/American Express/Discover), Debit Card(Switch/Solo/Maestro) or E-banking such as the GiroPay. What’s more, the Western Union is also available for you. Thanks for your question.
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