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My Orders FAQs
- Do all orders need to be verified?
- What does my order status mean?
- How do I check my order status?
- Can I make changes to my order?
- How can I cancel my order?
- How do I contact customer service about my order?
- What if I have a question before placing an order?
- Can I change the shipping address after I complete the payment?
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International Shipping & Delivery FAQs
- How can I track my package?
- How do I estimate my delivery date?
- What shipping methods do you provide?
- What countries or regions do you ship to?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a CPF number? (Brazilian customers)
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Returns & Refunds FAQs
- What if an item was lost damaged or wrongly sent during shipping?
- How can I return an item?
- Have you received my returned items?
- I've returned my item how long will I receive my refund?
- Payment FAQs
- My Account FAQs
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How To Pay
- Accepted payment methods
- PayPal isn't available in my country
- How does PayPal work?
- What is Beautifulhalo's PayPal account?
- Can I pay by Western Union?
- I originally chose Western Union can I change to PayPal?
- Viewing prices in different currencies
- Why was my order cancelled? Why did you refund my payment?
- Western Union fees
- I want to contact PayPal Customer Service but can't find a phone number for them? Please help!
- Site Info
- Reward Points Program
I've returned my item how long will I receive my refund?
If a refund is approved, we will refund your money, in most cases, within 48 hours after your package has been processed. How much it will take for you to receive your refund differs with the payment method you chose.
PayPal
If you are a registered PayPal member, your refund has been completed instantly. You may check your PayPal account for more information regarding the refund.If you are an unregistered PayPal user, it will take 7-45 days for PayPal to process your refund and return the money to your credit card account.
Western Union
For customer who used Western Union, we suggest you use PayPal to receive your refund for the following two reasons, 1) to avoid processing fees; 2) to get your refund quickly. If you choose Western Union to receive your refund , you need to provide us with necessary information and then go to a bank in your home country which supports Western Union to receive your refund by the details we offer.
